Faqs
This site is exclusively for professionals: physical stores, e-commerce sites, department stores, retailers, and other businesses in the fashion industry.
Private individuals cannot place orders on this professional site.
Click on "Create an account" and fill out the form with your company information.
Our team will review your request before activating your access to the professional catalog and wholesale pricing.
Depending on the country where your company is established, we may ask you for:
- a SIRET number or a Kbis extract for a French company;
- an intra-community VAT number for a European company;
- an official registration document for a company located outside the European Union;
- the contact details of the company representative;
- a billing address and a delivery address.
Additional supporting documents may be requested to verify your business activity.
Wholesale pricing is available to professionals with a verified account.
Log in to your professional account to view prices, availability, and ordering conditions.
The prices displayed on the website are in euros, inclusive of all taxes (VAT), unless otherwise stated.
The total order amount, including products, VAT, and applicable delivery charges, is displayed before final order confirmation.
Depending on the product, items may be sold:
- individually;
- by size;
- in assorted sizes;
- in lots or packs.
The packaging contents and minimum order quantity are indicated on each product page.
No, there is no minimum order requirement. You can order freely, regardless of the quantity.
We accept the following payment methods:
Credit card;
Bank transfer;
PayPal;
Alma.
Available payment methods are displayed during checkout.
Orders are generally processed within 2 business days after payment confirmation.
Delivery time depends on the destination and the carrier. The estimated delivery time is displayed during the order process or provided in the shipping confirmation.
Delivery times are estimates only, unless otherwise agreed in writing.
Contact our customer service department within 15 days of receipt.
Your request must include:
- the order number;
- the relevant product reference and quantity;
- a precise description of the problem;
- photographs of the product, its label, and its packaging.
Do not return any product before receiving instructions and authorization from our customer service department.









